Everything you need
to know about GrowStays

GrowStays is a revenue intelligence platform built specifically for hotels, guesthouses, boutique properties, and hospitality businesses that want to stay ahead in a competitive OTA landscape. Whether you manage one property or many, GrowStays gives you the market visibility and analytical tools to make smarter revenue decisions every day.

GrowStays currently focuses on Indian hotel markets, covering major metros and tier-2 cities. We are continuously expanding our geographic coverage. If your city is not yet listed, register your hotel and our team will advise on current availability and timelines.

Not at all. GrowStays is designed to be accessible for independent hotels, boutique properties, guesthouses, and small chains alike. In fact, independent hotels benefit the most because they typically lack access to the expensive enterprise tools that large chains use — GrowStays levels the playing field.

GrowStays is a managed service backed by intelligent software. Our team handles the day-to-day data operations, and our platform delivers analysis and recommendations to your revenue team. You don't need a technical background — you simply act on clear, actionable insights delivered to you.

GrowStays is completely independent. We are not affiliated with, endorsed by, or partnered with any OTA platform. This independence means our recommendations are always based on what is best for your hotel's net revenue — not what benefits any particular distribution channel.

Absolutely. Your hotel's pricing data, performance metrics, and revenue information are strictly confidential. We never share client data with third parties or other hotel clients. Each hotel's data is stored in an isolated environment and protected with industry-standard security practices.

Yes. GrowStays is fully responsive and accessible on all devices — desktop, tablet, and mobile. Revenue managers can check insights and reports on the go, and hotel owners receive summaries in formats that are easy to read on a smartphone.

GrowStays tracks all major OTAs relevant to your market including Booking.com, Agoda, Airbnb, MakeMyTrip, and others. The exact platforms monitored are configured based on your hotel's specific competitive landscape and the channels most relevant to your location and guest profile.

GrowStays stores commission structures for all major OTAs and automatically calculates your true net revenue per booking after commissions are deducted. This gives you a clear picture of which channels are actually most profitable for your hotel — not just which generate the most gross bookings.

Hotel Health Monitoring gives your property a set of real-time performance indicators — think of it as a dashboard that shows how your hotel is positioned in the market at any given moment. It helps you spot potential revenue issues early, before they negatively impact your occupancy or ADR.

Our Demand Forecasting service provides 30, 60, and 90-day demand outlooks for your market. These forecasts combine historical data patterns with live market signals to help you set rates ahead of demand movements — so you're leading the market rather than reacting to it.

Yes. GrowStays monitors market conditions continuously and sends revenue opportunity alerts when significant demand signals are detected — such as nearby competitor hotels selling out or local events driving unexpected demand spikes. Alerts are sent so your team can act quickly and capture maximum yield.

Our core services are bundled to work best together as an integrated system — competitor intelligence feeds the AI analysis, which in turn informs commission tracking and forecasting. However, our team will work with you during onboarding to configure the platform around your hotel's priorities and what matters most to you.

Competitor Intelligence involves daily monitoring of the OTA marketplace for the hotels in your competitive set. Rates, availability, deal conditions, and other key signals are tracked and stored — building a rich historical database your team and our AI can analyse for trends, patterns, and pricing opportunities.

Yes. A key part of our analysis includes assessing your OTA channel dependency and identifying where reducing reliance on high-commission OTAs can improve profitability. We provide insights that help you understand where direct bookings and lower-commission channels can improve your overall net revenue position.

Pricing is based on your hotel's size, number of properties, and the services you require. We offer flexible plans to suit independent hotels and small groups. Register your hotel for a free analysis and our team will provide a personalised quote during your consultation call.

Yes! We offer a free hotel revenue analysis to all new registrations. Simply register your hotel and our team will conduct a personalised review of your current market position, OTA performance, and revenue opportunities — at no cost and with no obligation to sign up.

We believe our results speak for themselves, so we do not lock clients into lengthy contracts. Our engagement terms will be explained clearly during your onboarding consultation. We are focused on earning your continued partnership through the value we deliver month after month.

Yes. For hotel groups managing multiple properties, we offer group pricing and a consolidated view across all your hotels in a single account. This makes it easy for revenue managers to compare performance across properties and identify group-wide opportunities.

We accept all major bank transfers, UPI, and standard payment methods used in India. Our billing team will confirm accepted payment methods and invoice cycles during the onboarding process. We issue clear invoices with no hidden fees.

Client satisfaction is our priority. If you are not happy with the service at any point, we encourage you to speak directly with our team — most concerns can be resolved quickly. Our account managers are assigned to each client to ensure you are always getting the right level of support and results.

Our AI analyses the market data we collect and translates it into clear, actionable pricing recommendations for your hotel. Rather than presenting raw numbers, the AI tells you what to do, why, and what revenue impact to expect — saving your team hours of manual analysis every day.

Yes. After a few months of data accumulation, our AI begins to identify recurring demand patterns specific to your hotel and market — such as seasonal trends, day-of-week demand curves, and local event cycles. These insights become more refined and personalised over time, making the recommendations progressively more accurate.

AI analysis is generated on demand. Once your market data for the day has been updated, a full competitive analysis and recommendation report can be generated within moments. Your team does not need to wait — insights are available as soon as you need them.

Yes. Our AI understands that each OTA has a different audience, commission structure, and booking behaviour. Recommendations are therefore channel-specific — what works on Booking.com may differ from the best strategy on Airbnb or MakeMyTrip. This nuanced approach is a core strength of the GrowStays AI engine.

Our AI monitors market signals that are often early indicators of event-driven demand — such as competitor sell-outs, unusual rate movements, and availability drops across your competitor set. While we do not rely solely on an events calendar, these market signals effectively capture real demand spikes as they develop.

GrowStays uses a human-assisted AI model. The AI does the heavy analytical lifting, but our experienced revenue specialists review outputs for key clients and market conditions. This hybrid approach ensures recommendations are both data-driven and contextually sound — combining machine speed with human judgement.

GrowStays delivers reports in three formats: PDF for professional client and management presentations, Excel for data teams who need to run their own analysis or integrate with financial models, and WhatsApp-ready summaries for hotel owners who need a quick, readable digest of key metrics.

Reports can be generated daily, weekly, or monthly depending on your plan and preference. Your team can also generate on-demand reports at any time directly from the platform. We recommend daily briefings for revenue managers and weekly/monthly summaries for hotel owners and general managers.

The WhatsApp summary is formatted specifically for mobile reading — concise, visual, and under 60 seconds to read. It highlights the most important metrics and one or two key recommended actions for the day or week. It's designed for hotel owners who are not in the platform daily but still want to stay informed.

All data collected from your start date with GrowStays is stored indefinitely and available for historical reporting. This means the longer you use the platform, the richer your historical intelligence becomes — enabling more accurate year-on-year comparisons and trend identification.

Yes. PDF and Excel reports are designed to be easily shareable with ownership, investors, and management teams. The PDF format in particular is presentation-ready, with clear visualisations and summaries that communicate performance without requiring the recipient to understand revenue management in detail.

Getting started is simple. Register your hotel using our free registration form and our team will reach out within one business day to schedule your free revenue analysis consultation. From there, we handle all the setup — you just need to show up to the onboarding call.

Most hotels are fully onboarded within 48–72 hours of their initial consultation. This includes configuring your competitive set, setting up your hotel profile, and running an initial market analysis. You'll be receiving daily intelligence within days of signing up.

None at all. GrowStays is built for hotel teams, not IT departments. The platform is designed to be intuitive and our onboarding team will walk you through everything you need. If your team can read a report and follow recommendations, they can use GrowStays effectively from day one.

No PMS integration is required to get started. GrowStays operates as a standalone intelligence layer — you benefit from competitor and market analysis without needing to connect your existing systems. Optional integrations may be available for certain setups; our team can advise during onboarding.

Yes. All new clients receive a guided onboarding session covering how to read your reports, understand AI recommendations, and get the most out of every feature. Ongoing support is also available throughout your subscription to answer any questions as they arise.

Clients can reach our support team via WhatsApp, email, and phone during business hours. Each client is assigned a dedicated account manager who is your primary point of contact for both support and strategic guidance. We aim to respond to all queries within a few hours.

Our support team is available Monday to Saturday, 9am to 7pm IST. For urgent revenue-related situations outside of these hours, clients on premium plans have access to an emergency contact line. Our team understands that revenue decisions sometimes can't wait until Monday morning.

Absolutely. We encourage all prospective clients to register for a free revenue analysis call before making any decision. This is a no-obligation conversation where our team will review your current market position and explain exactly how GrowStays can help your specific hotel — no sales pressure, just genuine value.